PRIVACY STATEMENT AND CONSENT TO USE OF PERSONAL INFORMATION
Acknowledgement of Our Privacy Statement
You agree to submit any dispute arising out of your use of this web site to the exclusive jurisdiction of the Asia-Western Pacific region. Please note that this Privacy Statement and Consent does not apply to the providing or use of Personal Information other than through the Site, nor to the providing or use of Personal Information of past or present employees of, or consultants engaged by, Numedico Technologies Pty Ltd and/or its subsidiaries, for employment or benefits administration purposes, both of which are governed by policies designed for those respective purposes (the “Other Policies”).
Please read our entire Privacy Statement and Consent carefully. Should you have any questions about this Statement or about our data collection, storage and use practices, please contact us.
Welcome to www.numedico.com (the “Site”). This Site is operated by Numedico Technologies Pty. Ltd., an Australian corporation, to provide our customers the information, products and other initiatives developed and/or offered by Numedico Technologies and its subsidiaries and affiliates. You are important to Numedico and, as described in this Privacy Statement and Consent, we will take appropriate measures to protect your privacy as you use this Site. This Privacy Statement and Consent sets forth Numedico’s approach with respect to information that is collected from users of this Site. This Site is intended for users in the Asia-Western Pacific region.
Note About Children
If you are under the age of eighteen, please do not provide us any Personal Information on this Site.
This Site is not directed at children and most of the services offered on this Site are designed for individuals who are 18 years of age or older. We recognise the need to provide additional privacy protections for children who use the Internet. Should an individual whom we know to be under 18 send Personal Information to us, we will not retain such information except that, in certain instances, we will use that information to satisfy our obligations to follow up on product comments or complaints and we will respond directly to the individual to inform him or her that we do not accept Personal Information from persons under 18. In addition, if you are aware that a person under 18 has provided Personal Information to us, please contact us.
“Aggregated Data” includes customer demographics, interests and behaviour based on Personal Information and other information provided to us which is compiled and analysed on an aggregate and anonymous basis.
“Personal Information” is information or an opinion, whether true or not, regarding a person where the identity of the person is apparent or can reasonably be ascertained from the information or opinion. Some Personal Information is Sensitive Information.
“Privacy laws of Australia” mean the Australian Privacy Act 1988 (Cwth) and the Australian National Privacy Principles (“NPPs”) which have been established pursuant to that Act.
“Public Information” includes information posted to any public areas of the Site, such as bulletin boards, chat rooms and comment areas. Please refer to our discussion of “Public and Unsolicited Information” contained in our Terms & Conditions.
”Sensitive Information” includes information or an opinion about an individual’s health at any time, racial or ethnic origin, religious or philosophical beliefs or affiliations, political opinion, membership of political, professional or trade association, membership of a trade union, sexual preferences or practices or criminal record.
“Unsolicited Information” includes any ideas for new products or modifications to existing products and other unsolicited communications. Personal Information included in Unsolicited Information will be handled in the manner set forth in this Privacy Statement and Consent; however please refer to our discussion of “Public and Unsolicited Information” contained in our Terms and Conditions.
“User Data” includes all information passively collected from users of the Site that does not identify a particular individual, including, by way of example, statistical information on Site usage. The terms “you”, “your” and “yours” when used in this Privacy Statement and Consent means any user of this Site.
What Information Do We Collect?
Information That You Give Us: We collect Personal Information such as your name, date of birth, e-mail or mailing address from you when you voluntarily choose to register for or use certain Numedico Services at this Site. If we collect Sensitive Information, including health information, we will do so either by seeking your consent or in compliance with law.
We use the Personal Information that we collect in an effort to provide you with a superior customer experience on the Site and to improve and market Numedico services. Numedico may store such Personal Information itself or it may be stored in databases owned and maintained by Numedico’s affiliates, agents or service providers in and outside of Australia. Numedico retains its rights to these databases and the information contained in them.
In relation to any health information held by us, if the information is to be given to any other person in connection with the provision of our services, we will make reasonable efforts to prevent unauthorised use or unauthorised disclosure of the information.
If you register with Numedico or use certain other of the personalised options we offer, we will create a profile that includes your name, mailing address, e-mail address, and other information that you provide that is pertinent to your specific situation. We may combine such information with data gathered from other sources. For instance, if incorrect postal codes are received, we may use third party software to correct them. We also may collect e-mail or other addresses from prospect lists of other companies, for example, in connection with a joint marketing effort. When we do so, (1) we acknowledge in our correspondence how the recipient was added to our list and (2) we provide a means for recipients to opt out of further communications from us. In addition we may ask you for Personal Information if you enter an educational program, contest or promotion sponsored by Numedico. When you contact Numedico we may keep a record of that correspondence and may occasionally ask you to complete surveys for sales and research purposes.
In some instances we contract with outside parties to collect and maintain our information collection servers and to perform technology and related services. We seek to provide any such third parties with only the information they need to perform their specific function and we require them to protect your Personal Information in accordance with the privacy laws of Australia and New Zealand and this Privacy Statement and Consent. Wherever Numedico collects Personal Information we will provide a link to this Privacy Statement and Consent.
Personally Non-Identifiable Information:
Passively Collected User Data: When you interact with Numedico through this Site, we receive and store certain “User Data”. Such User Data, which is collected passively using various technologies, is not used to specifically identify you. Numedico may store such User Data itself or it may be stored in databases owned and maintained by Numedico’s affiliates, agents or service providers. Numedico retains all rights to these databases and the information contained in them.
This Site will use such User Data together with data provided by other parties and pool it with other information to track, for example, the total number of visitors to our Site, the number of visitors to each page of our Site, the keywords visitors used to find our Site and the domain names of our visitors’ Internet service providers. We also may disclose User Data in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes. It is important to note that no Personal Information is available or used in this process.
Aggregated Data: In an ongoing effort to better understand and serve our users, Numedico often conducts research on Aggregated Data. Numedico may share this Aggregated Data with government agencies, its affiliates, agents and business partners. This aggregated information does not identify you personally. Numedico also may disclose Aggregated Data in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.
Transfer of Your Personal Information Abroad
By voluntarily providing us with your Personal Information, you are consenting to our use of it in accordance with this Privacy Statement and Consent. Due to the nature of the Internet if you are visiting this Site from a country other than Asia-Western Pacific countries, your communications will inevitably result in the transfer of information across international boundaries. By visiting this web site you consent to these transfers. If you provide Personal Information to this Site, you acknowledge and agree that such Personal Information may be transferred from your current location to the offices and servers of Numedico and the affiliates, agents and service providers referred to herein located in Australia and other countries.
What are Your Choices?
You can use this Site without providing your Personal Information, although doing so may limit your ability to obtain certain information or to use other valuable Numedico Services, including, for example, informational newsletters and responses to specific inquiries you may have. Where no Personal Information is legally required or is necessary for a particular service (for example, to contact you in response to your request), the use of a pseudonym is accepted.
We keep your Personal Information only for as long as reasonably necessary for the purposes for which it was collected or to comply with any applicable legal reporting or document retention requirements. We may keep any health information for as long as is necessary or desirable for the purpose of providing health services to the individuals concerned or as may be permitted by law. You have the right to access and correct any Personal Information we hold, subject to any exceptions that may apply in accordance with the privacy laws of Australia. We will take reasonable steps to update, correct or, upon your request, delete your Personal Information in our possession that you have previously submitted via this Site. In order to request an update, with respect to your Personal Information, please contact us as provided below. If at any time you wish not to receive further communications, you may also follow the unsubscribe procedure included in our communication.
Once Personal Information is no longer needed for any purpose for which it may be used or disclosed under the privacy laws of Australia, Numedico will take reasonable steps to destroy or permanently de-identify that Personal Information. Where a document containing health information is not to be kept, we will endeavour to dispose of the document in a manner that preserves the privacy of the individual concerned.
Access. In accordance with its obligations under the privacy laws of Australia, Numedico provides on request access to the Personal Information held by Numedico by the individual to whom the Personal Information relates; however, to guard against fraudulent requests for access, Numedico will require information which it determines is sufficient to allow it to confirm the identity of the person making the request before granting access or making corrections. Numedico will endeavour to provide the information in question within a reasonable time and may charge an appropriate cost (e.g. photocopying, mail charges) to the individual making the request. There are some circumstances set out in the privacy laws of Australia where Numedico may refuse to grant access or correct Personal Information but, in such cases, Numedico will provide reasons for its refusal. If there is a disagreement about whether the information is accurate, complete, and up-to-date and Numedico is requested to append a notation to the record to that effect, Numedico will take reasonable steps to do so.
Please note that although after receiving a request to update, correct or delete information, we will make reasonable efforts to effect such a change promptly, it is not always possible to complete the process before another communication is distributed. We apologise for any inconvenience this may cause. Even if you have requested removal of your Personal Information from our lists, Numedico reserves the right to retain it in our files in some limited circumstances such as when such Personal Information may be necessary to honour your request to opt out of further communications, resolve disputes, troubleshoot problems or as provided in our Terms and Conditions. If Numedico is required to retain any portion of the Personal Information for such purposes, Numedico shall use reasonable efforts to limit such Personal Information to what is necessary to accomplish the particular purpose. Once Personal Information is no longer needed for any purpose for which it may be used or disclosed under the applicable privacy law, Numedico will take reasonable steps to destroy or permanently de-identify that Personal Information; however, since it is very difficult to reliably remove all traces of electronically stored information even after deletion, you should not expect that your Personal Information will be completely removed from our systems in response to your request.
Numedico will not respond to repetitious or vexatious requests for access. In determining whether a request is repetitious or vexatious, it will consider such factors as the frequency with which information is updated, the purpose for which the information is used, and the nature of the information.
How Do We Use Your Personal Information and Other Information?
Numedico uses the Personal Information you provide for our business purposes in a manner that is consistent with this Privacy Statement and Consent.
- If you provide Personal Information for a certain reason, that Personal Information will be available to us for use in connection with the reason for which it was provided or for a related purpose, including, if applicable, processing an order placed by you or informing you that the product is no longer available. For instance, if you contact us by e-mail, we may use the Personal Information you provide to respond to you; or if you contact us about a job listing, the information you provide to us may be used to consider you for the position. We may also combine Personal Information that you have provided to us with information obtained by us from other parties.
- Numedico and its affiliates also may use your Personal Information, User Data and other information collected through the Site to help us improve the content and functionality of the Site, to better understand our customers and markets, to improve our products and services and to effect and facilitate sales.
- Numedico and its affiliates may use this information to contact you, electronically, through telemarketing or otherwise, in the future to tell you about, and to offer for sale, products or services we believe will be of interest to you. If we do so, each communication we send you will contain instructions permitting you to “opt out” of receiving future communications.
If at any time you wish not to receive any future communications or to have your name deleted from our mailing lists, you may follow the “unsubscribe” procedure included with our communication.
Do We Share the Information that We Receive?
Numedico considers your information to be a vital part of our relationship with you. Numedico will share non-sensitive Personal Information with its subsidiaries and affiliates for the same primary purpose(s) for which your information was collected by Numedico or for the purposes for which you have provided your consent under the terms of this Privacy Statement and Consent. We will share Sensitive Information only for the purpose for which it was provided or a directly related secondary purpose. We may also share Sensitive Information if permitted by law or with your consent.
In addition, Numedico, like many businesses, sometimes hires other companies to perform certain business-related functions. Examples include mailing information, maintaining databases and processing payments. When we retain another non-affiliated company to perform a function of this nature, we seek to provide them with only the information that they need to perform their specific functions, and we require them to protect your Personal Information in accordance with the privacy laws of Australia, this Privacy Statement and Consent, and other Numedico’s restrictions.
There are also a limited number of circumstances in which we may share your non-sensitive Personal Information and other information in our possession with certain additional third parties without further notice to you, as set forth below:
Legal Requirements: Numedico may disclose your Personal Information, User Data and other information if required to do so by law or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect and defend the rights or property of Numedico or its affiliates, (c) act in urgent circumstances to protect the personal safety of users of the Site or the public, or (d) protect against legal liability.
Business Transfers, Combinations and Related Activities: As we develop our business, we might sell, buy, restructure or reorganise businesses or assets. In the event of any sale, merger, reorganisation, restructuring, dissolution or similar event involving our business or assets, Personal Information may be part of the transferred assets.
Public and Unsolicited Information
This Privacy Statement and Consent shall not apply to Public Information you provide to Numedico through this Site or through any other means. If you include Personal Information in such Public Information, we will use such Personal Information only as provided herein, but we caution you that, because such information (including your Personal Information) was made available in a forum accessible by the public, the use and disclosure of information by others accessing the Site is not monitored or controlled in any way by Numedico nor are their activities governed by this Privacy Statement and Consent.
In addition, if you submit unsolicited Personal Information we will use it as provided herein, however, the other information included in such unsolicited submission is not covered by this Privacy Statement and Consent. Please refer to our discussion of “Public and Unsolicited Information” contained in our Site Terms and Conditions.
Please note that, as set forth above, this Privacy Statement and Consent does not apply to the providing or use of certain Personal Information other than through the Site nor to the providing or use of Personal Information of past or present employees of, or consultants engaged by, Numedico and/or its subsidiaries, for employment or benefits administration purposes, both of which are governed by Numedico Policies designed for those respective purposes.
Links to Other Websites
This Privacy Statement and Consent applies only to this Site. This Site may frame or contain references or links to other Numedico web sites as well as other web sites not operated or controlled by Numedico (the “Third Party Sites”) none of which sites are governed by this Privacy Statement and Consent. The links from this Site do not imply Numedico’s review or endorsement of the Third Party Sites. We suggest that you refer to those sites, or contact the owners of those Third Party Sites directly for information on their privacy, security, data collection and distribution policies.
Numedico takes reasonable steps to protect any Personal Information, including Sensitive Information, you provide to us and to protect such information from loss, misuse, and unauthorised access, disclosure, alteration, or destruction. Unless otherwise stated on the relevant page of the Site, Numedico uses general security standards but has not taken additional action to secure data provided to its sites, and such transmissions are subject to normal Internet security risks. As noted, no Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent to or from this Site may not be secure, and you should therefore take special care in deciding what information you send to us. Please keep this in mind when disclosing any Personal Information to Numedico or to any other party via the Internet. Moreover, when you use passwords, ID numbers, or other special access features on this Site, it is your responsibility to safeguard them, in this respect please refer to the Terms and Conditions of Site Use.
How to Contact Numedico
Please also feel free to contact us if you have any questions about Numedico Technologies Pty Ltd Privacy Statement and Consent or the information practices of this Site.